Bad service. Car was dirty when picked up. No one to help us for a long time when returning. Bad customer service by the employee with attitude.
We reserved online but there was no option to pay. We arrived just over an hour late and they had given our reservation away. They told us we had to wait an hour for another car. This would have been more palatable if the guy hadn't been a total jerk. He (Andrew) basically just kept saying it was our fault that we should know better etc. Delayed our entire trip by hours this week had to find another more reliable company. Will never use Avis again.
I am very satisfied, everything was done according to the reservation and the staff Mr. Andrew everything explained and helped to extend the rent. Nice and high level service. Recommend
I rent vehicle quite a bit and I found this location is exceptionally helpful, checking out and checking in are always a breeze, they seem to almost always have the best rates out of 4 major car rentals, so now I don't even shop around anymore, use costco travel and get the best rate ( if you're a costco member ).
My family has been renting from this Avis location for a few years now, I recently needed a rental so they highly recommended I lookup this location. This is by far the best experience I've had with a car rental service, Andrew was most helpful and I must give him 5 stars for his friendly service! Thank you!
Avis Car Rental is a US Car Rental based in Alhambra, California. Avis Car Rental is located at 330 South Garfield Avenue, Suite 108, (Between Commonwealth & Mission), Alhambra, CA 91801, USA.
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